Payment information
We want your shopping experience with us to be smooth, secure, and convenient. That’s why we offer simple and trusted payment options for our customers.
Accepted payment methods
We currently accept the following secure payment options:
- TWINT – Pay quickly and easily using your mobile device
- Visa – Credit and debit cards
- MasterCard – Credit and debit cards
- Invoice – You will receive an invoice with your delivery and by email
We do not charge any additional fees for these payment methods.
If you choose to pay by invoice, your order will be processed immediately. You will receive your invoice both by email and in the package. Please make sure to pay on time to avoid reminder fees. In case of late payment, we reserve the right to charge reminder fees of CHF 15 to CHF 30, and unpaid invoices may be forwarded to a collection agency.
Invoices and order confirmation
After placing your order and completing payment, you will receive:
- A confirmation email with your order details
- A PDF invoice sent to your email
- A printed invoice included in your shipment
Secure payment processing
All card and digital payments are handled via certified providers with high security standards. We do not store your payment data, and all transactions are encrypted using SSL. We comply fully with Swiss data protection law (FADP).
Your payment is processed through certified payment providers that comply with the highest Swiss and international security standards. We do not store any card information on our servers.